RCI and Palace Resorts expand relationship

RCI has been selected by Palace Resorts to manage and operate customer care, reservations and collections in all of its vacation clubs, the company announced.

Palace Resorts operates and markets vacation products for Palace Resorts hotels, and recently hotels operated by Hard Rock Hotels in Mexico and Hard Rock Hotel & Casino in Punta Cana.

RCI’s Contact Center Solutions division will perform these services for more than 90,000 Palace Premier members out of its Mexico City offices. Customer service support will also be provided to members of Palace Resorts' newest vacation clubs.

According to Robert Chapur Zahoul, RCD Resorts president, RCI has been an important strategic ally to Palace Resorts "since the beginning of our business relationship more than 25 years ago."

"RCI has been our partner in all stages of the group's growth, and has a perfect understanding of our vacation products as well as our all-inclusive services. RCI will provide world-class service to our customers and will play a key role in the growth of our vacation clubs."

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Dominican hotels and airports nominated to travel awards

Two Dominican airports and over a dozen hotels have been nominated in 14 categories by the World Travel Awards 2012, which are considered the ‘Oscars of the travel industry.’

The country was nominated in the following categories: Leading Airport (Punta Cana and La Romana); Beach Destination; Leading Cruise Ship Destination; Sports Tourism Destination; Leading Hotel and Resort Boutique; Leading in Resort Casinos in the Caribbean.; All-Inclusive Family Hotels; Golf Resort; Green Resort; Leading Honeymoon Resort and Leading Luxury All-Inclusive Resort in the Caribbean.

Candidates are nominated by travel agents from all over the world, and the winners are selected by a panel of experts. They will be announced on September 14, at the Beaches Turks & Caicos Resort Villages & Spa.

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Frontier Airlines adds new Denver-Punta Cana flight

Punta Cana, DR.– Frontier Airlines announced a new nonstop seasonal service traveling between Denver, Colorado (DEN) and Punta Cana, Dominican Republic (PUJ).

The Denver-Punta Cana service will begin at US$350 one-way, as a promotional introductory airfare pricing for this new additional flight.

The Punta Cana flights connecting to Denver will start on June 9, 2012 and run through August 4, 2012. The flights are operating on Saturdays.

The airlines also will be doubling their existing nonstop summer flight between Denver and Cabo San Lucas, Mexico (SJD).

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